Faq Page

Discover Frequently Asked Questions from Our Support

West Logistics provides reliable international and domestic shipping, freight forwarding, door-to-door delivery, and customs clearance services for individuals and businesses.

Our head office is based in the United States, with partners and agents in major ports and airports worldwide.

We focus on speed, safety, and transparency. Every shipment is tracked in real time, and our customer support is available 24/7 to keep you informed.

You can book your shipment online, contact our customer service team, or visit one of our offices. We’ll guide you through packaging, labeling, and documentation.

Yes, we ship worldwide through air, sea, and land freight — depending on your delivery needs and budget.

Delivery times vary depending on the destination and service type. Local deliveries may take 1–3 business days, while international shipments can take 3–10 business days, depending on customs and distance.

Rates depend on the weight, size, and destination of your shipment. You can get an instant quote by contacting us or using our online rate calculator.

Absolutely! Use your tracking number on our website to see real-time updates on your package location and estimated delivery date.

We take such cases seriously. Contact our support team immediately with your tracking number, and we’ll launch an investigation and assist with compensation if applicable.

Yes. We offer special handling and insurance options for fragile, valuable, or sensitive shipments.

You can reach us via phone, email, WhatsApp, or through our website’s contact form. Our support team is available 24/7.

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About Company

Our main objective is to manage and expand our supply chains in a manner that will enable us to enhance shareholder value

119041 German Gulch Road, Silver Bow, MT 59750

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